Privacy Policy
Welcome to Rudrapur Property (“we,” “our,” or “us”). We are a real estate agency based in Rudrapur, Uttarakhand, India, operating through our website https://rudrapurproperty.com.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our real estate services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website.
2. Information We Collect
We collect information that you voluntarily provide to us when you:
A) Contact Form Submissions
When you fill out any contact form on our website, we collect:
- Your full name
- Your phone number / mobile number
- Your email address (if provided)
- Your message or property requirement details
- Your preferred budget and location (if entered)
B) WhatsApp Communication
When you contact us via WhatsApp at +91 70601 50855, we receive:
- Your WhatsApp name and phone number
- Any messages, images, or documents you share with us
- Your property requirements and preferences
C) Direct Phone Calls
When you call us at +91 70601 50855, we may note:
- Your name and contact number
- Your property inquiry details
D) Email Communication
When you email us at , we receive:
- Your name and email address
- Any information you include in your email
E) Automatically Collected Information
When you visit our website, we automatically collect certain technical information including:
- Your IP address
- Browser type and version
- Device type (mobile, tablet, desktop)
- Pages you visit on our website
- Time and date of your visit
- How you found our website (search engine, direct, referral)
- Time spent on each page
3. How We Use Your Information
We use the information we collect for the following purposes:
Primary Purposes:
- To respond to your property inquiries — We use your contact details to call, WhatsApp, or email you back with property options matching your requirements
- To provide real estate services — To help you buy, sell, rent, or manage property in Rudrapur and Uttarakhand
- To schedule property site visits — To coordinate property visits and consultations
- To send property listings — To share relevant property photos, details, and pricing via WhatsApp or email
- To process home loan applications — To assist you with home loan documentation and bank coordination
- To complete property registration — To use your information in the required legal documentation process
Secondary Purposes:
- To improve our website and services based on how visitors use our site
- To analyze website traffic and understand which pages are most useful
- To send you follow-up information about properties you showed interest in
- To maintain records of our business transactions as required by Indian law
4. Information Sharing and Disclosure
We respect your privacy. We do NOT sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
A) With Banks and Financial Institutions
If you request Home Loan Assistance, we may share your name, contact details, and financial information with banks such as SBI, HDFC, ICICI, and other lending institutions — but only with your explicit consent.
B) With Legal Authorities
We may disclose your information if required by law, court order, or government authority under the Information Technology Act, 2000 or other applicable Indian laws.
C) With Property Owners/Builders
If you are interested in a specific property, we may share your basic contact details (name and phone) with the property owner or developer to facilitate the transaction — but only when you have expressed clear interest in that specific property.
D) With Our Service Partners
We work with trusted professionals including legal advisors, surveyors, and document specialists. We may share relevant information with these partners strictly for completing your real estate transaction — they are bound by confidentiality agreements.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our site.
Types of Cookies We Use:
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the website to function properly |
| Analytics Cookies | Help us understand visitor behavior (via Google Analytics) |
| Performance Cookies | Help us improve website speed and performance |
How to Control Cookies:
You can control and delete cookies through your browser settings. However, disabling cookies may affect some features of our website.
6. Google Analytics
We use Google Analytics 4 to analyze website traffic and understand how visitors interact with our website. Google Analytics collects information such as:
- Number of visitors
- Pages visited
- Time spent on site
- Geographic location (country/city level only)
- Device and browser information
This information is collected anonymously and does not identify you personally. Google’s privacy policy is available at: https://policies.google.com/privacy
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout
7. Google Search Console
Our website is connected to Google Search Console, which helps us monitor how Google crawls and indexes our website. No personal visitor data is accessible through Google Search Console.
8. Third-Party Links
Our website contains links to external websites including:
- WhatsApp (wa.me) — for direct communication
- Bank websites — for home loan information
- Google Maps — for location and directions
- Property listing platforms — such as 99acres, MagicBricks, etc.
We are not responsible for the privacy practices of these external websites. We encourage you to read their privacy policies before providing any personal information on those platforms.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from:
- Unauthorized access
- Accidental loss or destruction
- Unauthorized modification
Your information is stored securely and access is restricted to authorized personnel only. WhatsApp communications are protected by WhatsApp’s end-to-end encryption.
However, please note that no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain your personal information for as long as necessary to:
- Provide our real estate services to you
- Comply with legal obligations under Indian law
- Resolve any disputes
- Maintain business records
Typical retention periods:
- Contact form inquiries: 2 years
- Completed property transaction records: 7 years (as required by Indian law)
- WhatsApp conversation history: At your discretion (you may delete at any time)
11. Your Rights
As a user of our website and recipient of our services, you have the right to:
- Access — Request a copy of the personal information we hold about you
- Correction — Request that we correct any inaccurate information
- Deletion — Request that we delete your personal information (subject to legal retention requirements)
- Objection — Object to our use of your information for marketing purposes
- Withdrawal of Consent — Withdraw your consent for us to contact you at any time
To exercise any of these rights, please contact us at:
- Email:
- WhatsApp: +91 70601 50855
- Phone: +91 70601 50855
We will respond to your request within 30 business days.
12. Children’s Privacy
Our website and services are intended for adults who are legally eligible to enter into property transactions in India (18 years and above). We do not knowingly collect personal information from anyone under the age of 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at and we will take steps to remove that information.
13. Marketing Communications
If you have contacted us about a property inquiry, we may send you:
- Information about similar properties that match your requirements
- Updates on new property listings in Rudrapur
- Real estate market updates for Uttarakhand
You can opt out of these communications at any time by:
- Replying “STOP” to any WhatsApp message
- Sending an email to with subject “Unsubscribe”
- Calling us at +91 70601 50855
14. Compliance with Indian Laws
This Privacy Policy is governed by and compliant with:
- Information Technology Act, 2000 (India)
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Personal Data Protection Bill (as applicable)
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
When we update this policy:
- The “Last Updated” date at the top of this page will be revised
- For significant changes, we will notify users via a notice on our homepage
- Continued use of our website after changes constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Rudrapur Property
Rudrapur, Uttarakhand, India — 263153
📞 Phone: +91 70601 50855
📱 WhatsApp: +91 70601 50855
📧 Email:
🌐 Website: https://rudrapurproperty.com
Office Hours: Monday to Sunday, 9:00 AM – 8:00 PM (IST)
This Privacy Policy was prepared for Rudrapur Property and applies to all services provided through https://rudrapurproperty.com